Shipping policy

At Heartheris, we are dedicated to providing a seamless and transparent shipping experience.

Shipping Fees

  • Free Shipping: We are pleased to provide free shipping on all subscription orders and any one-time purchase over $80. This will be automatically applied to your cart when the requirements are met. Free shipping applies to Standard Shipping within continental US only.
  • Calculated at Checkout: Shipping fees are dynamically calculated and vary based on your location and the size of your order. The final shipping cost will be clearly displayed during the checkout process before you confirm payment. Please note that all shipping fees are non-refundable.

Domestic Shipping (within continental United States)

  • Standard Delivery: Once your order has been processed and leaves our warehouse, delivery within continental United States typically takes 3–8 days.
  • Expedited Delivery: We offer an expedited shipping option for selected locations, with an estimated delivery of 2-5 days after processing.

Order Processing

  • Processing Time: We are committed to getting your order to you as quickly as possible and aim to process all orders within 1-2 business days. Orders placed on weekends or public holidays will be processed on the following business day.
  • Our Process: During processing, our fulfillment team carefully completes several steps: we verify your order details and shipping address, confirm your payment, and then pick and pack your items for a safe journey. Finally, we prepare your package for handover to our shipping partners.
  • Order Changes & Cancellations: Your order is typically finalized for shipment shortly after it is placed. If you need to update order details, we recommend contacting our Customer Care Team immediately for the best chance of accommodation. Once an order has been processed and prepared for shipment, we are unable to make any changes or cancellations.